Increasing
business efficiency is the goal of every organization. This course
is designed to provide delegates with the means to analyse their
own business’s performance and to take action to improve it.
The course is applicable equally to manufacturing and service organizations.
This interactive 1-day course is designed to introduce delegates
to a number of tools that may be used to improve business performance.
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The course will enable delegates to:
- Understand how systemic variation can lead to inappropriate
management action
- Identify the characteristics of meaningful Key Performance Indicators
- Understand the limits of target setting as a performance improvement
tool and the actions required to reduce the effect of these limitations
- Re-design performance management systems to achieve optimal
performance
- Use a number of performance improvement tools, including: Standard
Deviation, Flowcharting, Failure Modes and Effects Analysis, Pareto
Analysis, Control Charts
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